Warranty

The below is a general summary of our warranty. For further details including installation guidelines and requirements please see HERE.

Telectran International Pty. Ltd. (“Telectran”) warrants to the purchaser the products described here in to be free from defects in material and workmanship for a period commencing at the date of purchase and expiring at the end of the period specified above (the “warranty period”). No other warranty, whether express or implied, including any warranty of merchantability or fitness for a particular purpose, shall exist in connection with the sale or use of such products.

Warranty is subject to the following limitations:

1. Defects that are, in the sole judgment of Telectran, the result of accident, misuse, abuse, neglect, mishandling, misapplication, faulty installation, unauthorized repair, modification, or acts of God will not be covered by this warranty.

2. Telectran shall not be liable for incidental or consequential damages, including but not limited to labor costs or lost profits resulting from the use of or inability to use the goods or from the goods being incorporated in or becoming a component of any other product. Without limiting the generality of the foregoing, Telectran will not be responsible for labor costs involved in the removal of goods or the installation of replacement goods.

3. Please see product listing below for specific warranty periods and any exclusions.

If a problem develops with a product during the warranty period call or write us. We may be able to help you identify specific problems and possibly solve them before the unit is returned to us for repair or replacement. In any case, DO NOT RETURN ANY GOODS WITHOUT OBTAINING A RETURN GOODS AUTHORIZATION number and instructions from us. Telectran cannot be responsible for damage due to shipping or improper packaging when returning goods. Please see our returns policy for further information.

All claims under this warranty must be made in writing. Upon receipt of claim, the Company shall inspect the part or parts claimed to be defective, and the Company shall repair, or at it's option, replace, free of charge, any part or parts which the Company determines to have been defective at the time of shipment from the factory; provided, however, that if circumstances are such as to preclude the remedying of warranted defect by repair or replacement, the Company shall, upon return of the products, refund to buyer any part of the purchase price of the products theretofore paid to the Company. Inspection shall, at the Company's option, be performed at the Company's plant, or at such other place as may be designated by the Company.